Welcome to Greatfield Small Animal Rescue! By accessing and using our website (https://www.greatfieldsmallanimalrescue.co.uk/), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Information
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Greatfield Small Animal Rescue (“we”, “us”, “our”) is a UK-based animal rescue organisation dedicated to the care and rehoming of small animals.
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We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page.
2. Use of the Website
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This website is for informational and transactional purposes related to our rescue services, adoption applications, donations, and merchandise sales.
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You must be at least 18 years old or have parental consent to use our services.
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You agree not to use this website for any unlawful or harmful activity.
3. Donations & Payments
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Donations are voluntary and non-refundable unless a processing error occurs.
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Payments for merchandise and services (e.g., adoption fees) are processed securely via WooCommerce.
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We accept payments through trusted third-party providers (e.g. PayPal), and we do not store your payment details.
4. WooCommerce Store Policies
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Purchases made through our WooCommerce store.
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If a product is defective, you must contact us within 14 days of receipt for a replacement or refund.
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Digital products (e.g., e-books, downloads) are non-refundable.
5. Account & Data Storage
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When you create an account or subscribe to our newsletter, your personal data is stored securely within FluentCRM and WooCommerce.
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You are responsible for keeping your account login details secure.
6. Intellectual Property
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All content, images, and branding on this website belong to Greatfield Small Animal Rescue and may not be used without permission.
7. Limitation of Liability
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We strive to provide accurate information, but we do not guarantee that all content is error-free.
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We are not liable for any damages resulting from your use of this website.
Privacy Policy
Last Updated: 9/2/2025
At Greatfield Small Animal Rescue, we are committed to protecting your privacy. This policy explains how we collect, store, and use your personal information.
1. Information We Collect
We collect the following personal data:
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Name, email address, phone number (for donations, adoptions, and newsletter sign-ups)
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Billing and shipping address (for WooCommerce orders)
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Payment details (handled securely by third-party providers; we do not store card details)
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Website usage data (via cookies and analytics)
2. How We Use Your Data
Your data is used for the following purposes:
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To process donations and store orders via WooCommerce
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To manage email communications and updates through FluentCRM
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To improve user experience through website analytics
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To comply with legal obligations (e.g., tax records for donations and purchases)
3. Data Storage & Security
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Your personal data is securely stored within FluentCRM and WooCommerce on our website’s servers.
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We implement strict security measures to protect against unauthorised access.
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We do not sell or share your data with third parties, except where required by law or necessary for payment processing.
4. Your Rights
You have the right to:
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Request a copy of your personal data.
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Request correction or deletion of your data.
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Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.
5. Cookies & Tracking
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We use cookies to enhance website functionality and gather analytics data.
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You can disable cookies via your browser settings.
6. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: Email: team@greatfieldsmallanimalrescue.co.uk
By using our website, you agree to this Privacy Policy and the processing of your data as outlined above.
